“Hi there and karibu. Is this your first time dining with us?” The waiter gracefully hands you a menu and goes on to share the chef's special. An introduction into what will be a gastronomic journey to leave you all smiles. On the contrary, just the thought of visiting a public service office in my motherland sets off an inconsolable migraine. Take my imaginary hand, let us take a stroll through one. Offices are meant to open at 0800hrs, shockingly (if you live up to Chronos’ ideal) this is not the case. When it eventually does, so-so cleaning eats up another 10-15 minutes: time in which the civil servant would be efficiently utilizing to have breakfast but instead are recapping yesterday's episode of Maria. Finally, the door swings out. Eyes widen with hope. We flock. She points back to the rickety, chipping, blue bench. The ‘nice’ lady is now yelping into the hallway, “I'll call you when I'm open” where we are sitting despondent, after one brave young...
Rude Empath explores everyday design wrinkles & their contribution to the ever elusive quality of life. The goal? To inform better UX in the built environment.